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Terms & Conditions

1. Deposits for Regular Tables

  • Weekday: No pre-paid deposit required

  • Weekend: A pre-paid deposit of IDR 150,000 per person is required to confirm regular table reservations.

Any pre-paid deposit will be credited to your final bill. In the case of a no-show, the deposit is non-refundable.

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2. VIP Table Reservations & Minimum Charge
VIP tables (max. 5 pax) require minimum charge, which must be paid in advance.

The minimum charge amount varies depending on the season and day of the week:

  • Weekdays (non-event nights): No minimum charge

  • Weekends & Events: Minimum spend applies (amount may differ during high and low seasons).

The pre-payment covers minimum spend/package only; extras billed separately.

 

3. Ticketed Events
For ticketed events, regular table reservations are limited and subject to availability.

VIP tables can be booked with a special ticket package, which will be announced per event.

 

4. General Policies

  • Reservations are held for 15 minutes past the booking time; after this, tables may be released.

  • All deposits, pre-payments, and ticket purchases are non-refundable unless otherwise stated.

  • Management reserves the right to adjust pricing or minimum spends based on demand, season, or event type.

 

5. Rescheduling Option
If a reservation is impacted by an artist’s last-minute cancellation or force majeure and Seken cancels the event, guests will be offered the option to reschedule or receive credit for a future visit.

 

6. No Refunds for Guest-Initiated Cancellations
If guests choose to cancel their reservation due to weather concerns, sickness, or other circumstances not deemed extreme by management, the no-refund policy still applies.

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7. No Pets or Children Allowed
Seken is an adult-only, 21+ venue. To maintain our atmosphere, pets and children are not permitted inside the venue.

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8. Membership Perks
Members receive priority booking and special perks such as exclusive discounts on tickets or a complimentary first drink

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9. Right of Admission & Service
Seken reserves the right to refuse entry or service at management’s discretion, in line with our house rules.

Group Bookings

At Seken, we welcome group bookings and private events.

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1. General

  • We can accept online bookings: 2–10 guests for regular reservations.

  • Reservation with 11+ guests will be considered Group Booking → contact our Reservations Team.

  • Closed every Tuesday.

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2. Weekdays (Mon, Wed, Thu)

  • VIP Table (5 guests): Bottle package from Rp 1.5M

  • Round Table (3 guests): Rp 150K minimum spend per person.

  • Outdoor VIP Table: Same as VIP indoor.

  • Outdoor High Table: No minimum spend (groups of 8+ may be redirected).

  • Prepayment: 50% required to confirm.

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3. Weekends (Fri–Sun, Event Nights)

  • VIP Table (5 guests): Bottle package from Rp 1.5M

  • Round Table (3 guests): Rp 300K minimum spend per person, otherwise First Drink Charge (FDC) applies

  • Outdoor VIP Table: Same as VIP indoor.

  • Outdoor High Table: No minimum spend, subject to First Drink Charge (FDC) (groups of 8+ may be redirected).

  • Prepayment: 100% required to confirm (covers minimum spend/package only; extras billed separately).

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4. Private Events & Buyouts

  • Should you want to book Seken for private events or buyout, please contact our reservation team. 

  • Typically we will have a minimum spend which includes open bar with cocktails, spirits, beers, and bites.

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5. Cancellation Policy

  • More than 48 hours before → Full refund.

  • 24–48 hours before → 50% refund.

  • Less than 24 hours / no-show → Non-refundable.

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For group inquiries and bookings, please contact our Reservations Team.

Privacy Policy

Last Updated: September 4th, 2025.

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Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.sekenbali.com, make a reservation, or interact with us online or offline. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following categories of personal data:

  • Identity Information: Name, date of birth, nationality, ID/passport details (for age verification and legal compliance).

  • Contact Information: Email address, phone number, and social media handles.

  • Reservation Details: Booking information, payment confirmations, and special requests.

  • Payment Information: Processed through secure third-party providers (we do not store full card details).

  • Technical Data: IP address, browser type, device information, and cookies when you visit our website.

 

2. How We Use Your Information

We use your information to:

  • Process and manage reservations and payments.

  • Communicate updates about your booking, events, or promotions (with your consent).

  • Verify age and identity for legal compliance (21+ venue).

  • Improve our website, marketing campaigns, and customer experience.

  • Comply with Indonesian regulations and international privacy laws.

 

3. Legal Basis for Processing (GDPR Compliance)

Under GDPR, we process your data on the following legal grounds:

  • Contractual necessity: To fulfill your reservations and purchases.

  • Legitimate interest: To improve our services and protect our venue.

  • Legal obligation: To comply with Indonesian and international laws.

  • Consent: For marketing communications and cookies, where required.

 

4. Data Sharing & Disclosure

We do not sell your personal data. We may share information with:

  • Service Providers: Payment gateways, booking platforms, and IT providers.

  • Authorities: Where required by law or government regulation.

  • Partners: Only when necessary to fulfill your reservation or provide event-related services.

All third-party providers are contractually obliged to protect your data.

 

5. International Data Transfers

As Seken operates in Indonesia but may serve international guests, your data may be transferred and stored outside your home country. We ensure appropriate safeguards in line with GDPR and Indonesian regulations.

 

6. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes described above, comply with legal obligations, resolve disputes, and enforce agreements. Reservation and payment records are retained for at least 5 years (per Indonesian law).

 

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for marketing at any time.

  • Object to or restrict processing under certain conditions.

  • Request a copy of your data in a portable format.

To exercise your rights, contact us at privacy@sekenbali.com.

 

8. Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. You can manage or disable cookies in your browser settings. Some functions may not work properly if cookies are disabled.

 

9. Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

 

10. No Data Collection from Minors

Seken is a 21+ venue. We do not knowingly collect personal data from individuals under 21 years of age.

 

11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Last Updated” date.

 

12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

Seken Bali
Jl. Jalan Kayu Aya No. 68, Seminyak, Bali – Indonesia
📧 Email: privacy@sekenbali.com
🌐 Website: www.sekenbali.com

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